Other editions of book Lifescripts: What to say to get what you want in life's toughest situations

Asking for a raise Confronting a backstabber Firing an employee Negotiating for more severance Ending a friendship Confronting a sexual harasser Debating vacations with your spouse Heading off potential client problems Excerpt from Lifescript #7. Asking for a Salary Increase Icebreaker: I’d like to thank you for the opportunity you and the company have given me. I recognize that you’ve been very influential in my growth and advancement. However, I have a problem that I need your help with. Pitch #1: I’ve been concentrating solely on my professional growth and haven’t been paying attention to my stream of income Pitch #2: I think my salary no longer reflects my contribution to the company Pitch #3: I think my salary no longer matches my job responsibilities Whether you’re asking for a raise, confronting a backstabber, dealing with sexual harassment, Þring an employee, renegotiating a loan, discussing elder care with siblings, or asking your spouse to lose weight, scripts give you the most effective approach–and the actual words–to use. Each of the scripts provide you with an icebreaker opener, a "pitch," and a ßow-chart of rejoinders to give any response, positive or negative. You’ll also Þnd strategic pointers on attitude, timing, preparation, and behavior. From a heart-to-heart chat with a friend to a boardroom confrontation with a CEO, scripts provide a map to navigate successfully through the most complicated and dreaded situations you may face in your career, business, and personal life.

Communicating bad news Dealing with problem people Mending damaged relationships Negotiating your wants and needs Standing up for yourself Excerpt from Lifescript #1: Asking for a Salary Increase Icebreaker: I'd like to thank you for the opportunity you and the company have given me. I recognize that you've been very influential in my growth and advancement. However, I have a problem that I need your help with. Pitch #1: What has happened is that I've been concentrating solely on my professional growth and haven't been paying any attention to my stream of income . . . Pitch #2: I think my salary no longer reflects my contribution to the company . . . Pitch #3: I think my salary no longer matches my job responsibilities . . . Whether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approach—and the actual words—to use. The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 109 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You'll also find strategic pointers on attitude, timing, preparation, and behavior. From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.

Expertly navigate any workplace conversation and come out on top When confronted with difficult situations in the workplace, many people are at a loss for words. That’s why New York Times bestselling authors Stephen M. Pollan and Mark Levine created Lifescripts: What to Say to Get What You Want in Life's Toughest Situations. Using two-color flowcharts, Lifescripts maps out 109 difficult conversations, guiding you through discussion openers and effective responses reach the desired result. This completely revised and updated edition includes nearly 50 new business-focused scripts covering everything from apologizing for a misdirected email to requesting better meeting manners. Inside, you’ll find scripts to fit any situation you’re confronting at work. Use the signature Lifescripts visual flowcharts to work your way through exactly how the conversation should go. Be it boosting employee morale or getting the raise you deserve, when the time comes, you’ll be prepared not only with the right words and phrases, but with the confidence you need to get what you want. Work your way through conversation scripts for terminations, performance reviews, negotiating job offers, asking for raises, and much more Learn a unique set of icebreakers, pitches, questions, answers, and defenses for each difficult conversation Easily develop a winning conversational strategy using the signature visual flowcharts unique to Lifescripts Get strategic tips on attitude, timing, preparation, and behavior to help make any conversation a success This revised Third Edition of Lifescripts is here to help employees and managers communicate even more clearly and effectively. Whatever the situation, Lifescripts provides a road map to navigate the most perplexing, problematic dialogues for success.

What to say to get what you want in life's toughest situations Communicating bad news Dealing with problem people Mending damaged relationships Negotiating your wants and needs Standing up for yourselfWhether you need to ask your boss to stop micromanaging, terminate a subordinate, confront a backstabbing peer, or cold call a potential client, Lifescripts gives you the most effective approach—and the actual words—to use.The bestselling guide to workplace success, Lifescripts has been completely revised and updated, taking a sharp new business focus and adding more than 50 scripts that help you prepare for difficult on-the-job conversations. Each of the 125 Lifescripts gives you a plan that leads to the desired result regardless of the obstacles thrown in your path. You get an icebreaker opener, a pitch, an answer to every question, and a defense for every attack. You'll also find strategic pointers on attitude, timing, preparation, and behavior.From dealing with human resources to closing a deal, Lifescripts provides a road map to navigate successfully through the most perplexing, problematic workplace dialogues you may face in the course of your business life.