Books with author Mark Gould

Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques readers can use to break through the stubborn and hardened outer layers of coworkers, friends, strangers, or even enemies. Just Listen reveals how to:• Make a powerful and positive first impression• Listen effectively• Talk an angry or aggressive person away from an unproductive reaction and toward a more rational mindset• Achieve buy-in--the linchpin of all persuasion, negotiation, and sales• And moreWhether you’re dealing with an angry client, a potential customer, or even a friend or family member who isn’t seeing eye to eye with you, your goal is most likely persuasion. And the first make-or-break step to getting there is having them hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.

Getting through to someone is a fine art, indeed, but a critical one nonetheless. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered.Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston shares simple but powerful techniques readers can use to break through the stubborn and hardened outer layers of coworkers, friends, strangers, or even enemies. Just Listen reveals how to:• Make a powerful and positive first impression• Listen effectively• Talk an angry or aggressive person away from an unproductive reaction and toward a more rational mindset• Achieve buy-in--the linchpin of all persuasion, negotiation, and sales• And moreWhether you’re dealing with an angry client, a potential customer, or even a friend or family member who isn’t seeing eye to eye with you, your goal is most likely persuasion. And the first make-or-break step to getting there is having them hear you out. The invaluable principles in Just Listen will get you through that first tough step with anyone.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help readers turn the “impossible” and “unreachable” people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen does this by providing simple but powerful techniques readers can use to really get through to people. You’ll learn how to: make a powerful and positive first impression; listen effectively; make even a total stranger (potential client) feel understood; talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset; and achieve buy-in--the linchpin of all persuasion, negotiation, and sales. Whether they're coworkers, friends, strangers, or enemies, the first make-or-break step in persuading anyone to do anything is getting them to hear you out. With this groundbreaking book, readers will be able to master the fine but critical art of effective communication.

Through the eyes of a ten-year-old girl with cerebral palsy, Golden Daffodils takes a sad and funny look at every pre-teen's struggle to grow up."Only sixty seconds left for a miracle to happen, some special thing that would make her perfect and normal. Her last chance to enter Wilson School looking like other kids."Today's the day. And Janis wakes up worried about everything. She already misses Tina, a budding poet and her best friend at the special school. Physical handicaps were as everyday as homework there. But here at Wilson, how will she ever fit in--with normal kids like her beautiful and athletic sister Stella. Thinking about her favorite flowers, daffodils, helps a little. She puts on her "DAFFY DOWN DILLY" tee shirt for luck.Janis wants to be perfect like other kids.Stella wishes everyone didn't expect her to be so perfect.Barney says, "Imagine yourself perfect and that's what you'll be."But they all find out no one's perfect; yet with love and friendship life can have its perfect moments.

From the towering, majestic sequoia to the noxious-smelling corpse flower whose bloom can reach 10 feet in height, there are some weird and gargantuan plants in the world. Science-minded readers will relish learning about these enormous botanicals and the conservation efforts being taken to save these often-endangered plants. Engaging kid-friendly text profiles four of these oversized plants and explains how enormous plants sustain themselves.

GROWING UP ISN'T EASYFor Janis it means special feelings, new desires, and making decisions about the future.For Barney it means pressure and responsibility.For Stell it means disappointment and discouragement.For Rhoda it means not waiting any longer.For Tina it means knowing what is possible and what isn't.For the Cobras and Val Pals it means acting big, tough and not very smart.But everyone grows a little older and a little wiser by...The Twelfth of June byMARILYN GOULD