getting to yes: negotiating an agreement without giving in. roger fisher and william ury

The worlds bestselling guide to negotiation Getting to Yes has been in print for over thirty years and in that time has helped millions of people secure winwin agreements both at work and in their private lives Including principles such as Dont bargain over positions Separate the people from the problem and Insist on objective criteria Getting to Yes simplifies the whole negotation process offering a highly effective framework that will ensure success